App guide · Bloop
Shopping on Bloop
Bloop is the marketplace inside Linework: products from verified members, stores and selected partners, paid with your Linework balance.
The Bloop home#
- At the top: Seller mode, cart, wishlist (heart), notifications, Search products and filters.
- Categories (only those with products), Sponsored stores, Partner shops, the Explore Shopify banner, member listings with the filters ALL / SERVICES / FILES / NEAR ME, Bestsellers, New arrivals, Christmas gifts (from October to early January) and Stores You Follow.
- Filters: price, discount, condition (New, Used, Renewed), newest or price order.
Products and stores#
- The product page shows photos and video, price, variants (colour, size), quantity, availability, Details, Reviews, the store and related products. Tap Add to Cart or the heart to save it.
- A store page shows its products, followers and search; Follow store to see it in Stores You Follow, chat with the store, or share and report it from ⋯.
- Partner shops (for example Amazon) open on the partner's own app or site.
- Digital products (files) have no shipping.
Cart and checkout#
- Your cart: change quantities, remove items or move them to the wishlist, add a note for the seller, then Checkout.
- Address: use your location, a saved address, or fill in name, street, city, ZIP, country, region and phone. Tap Continue to payment. (Only digital items: this step is skipped.)
- Payment: choose the courier for each product, pay with vLWK or vUSDC from your balance, optionally add Shipping insurance (2%, minimum $1).
- Check the total and tap Pay, then confirm.
| Order amount | Payment fee |
|---|---|
| up to $50 | 3% |
| up to $200 | 2% |
| up to $1,000 | 1.5% |
| above $1,000 | 1% (minimum $0.30 per order) |
If your balance is not enough, top up your wallet or switch currency.
Your orders#
Menu → Bloop → Orders: search and filter (All, In progress, Delivered, Cancelled). For each order you can:
- Contact seller in chat;
- Cancel order before it ships: the money goes back to your balance;
- Track the parcel (number, courier, tracking link);
- confirm Received, then review the store and rate the product;
- Buy again.
Refunds#
- From the order, tap Refund and choose what happened: it never arrived, it is damaged, or it is the wrong product.
- The seller reviews your request. If accepted, ship the item back and add the return tracking.
- The refund goes back to your Linework balance.
Follow your requests in Menu → Bloop → Refund (Requested, Accepted, Rejected). You can cancel a request while it is still Requested.
Explore Shopify#
From the Bloop home banner (or the Shopify store) you can search products from independent Shopify stores all over the world:
- Type what you are looking for and choose where it ships with Ships to (Worldwide, a European country or the rest of the world). Prices are shown in your country's currency (≈ when converted).
- Open a product to see photos, options and the store.
- Tap Buy on and the store name: you pay on the store's own checkout (card or Shop Pay). Shipping, returns and support are handled by the store.
The Shopify store on Bloop also shows products from Shopify merchants connected to Linework: those are bought like any Bloop product, with your balance. Merchants: see Sell on Bloop with Shopify.
Wishlist and followed stores#
Tap the heart on a product to keep it in your Wishlist (heart at the top of Bloop). Stores you follow are listed in Stores You Follow, and conversations with stores are in Chat → Bloop.